The purpose of NZexperts' service is to facilitate a direct contract between clients and contractors. Historically, less than 10% of agency introductions result in work for the contractor which is far below the 37% success rate normally enjoyed on NZexperts. Accordingly, contractors who pay for the introduction, prefer not to be introduced to contracting agencies. If the contract agency is serious about the introduction request, they may put in a request and nominate to pay the introduction fee on the contractor's behalf.